Contact Us

Contact Us

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Better Business Bureau, Inc. 
Serving Central Louisiana and the Ark-La-Tex
Please contact us at president@shreveport.bbb.org
for more information.
Addresses:

Shreveport Office
2006 E. 70th Street
Shreveport, LA 71105

Alexandria Office 
5220-C Rue Verdun
Alexandria, LA 71303
              Office Hours: 

              Monday - Friday

              9:00 AM - 12:00 Noon 
              1:00 PM -  4:00 PM 



  • I want to file a complaint:  Please use our online complaint form.
  • I want to report a suspicious email, phone call, website or business practice:  Alert BBB to the issue by completing our scam report form.
  • I would like to get a quote from a business regarding their products or services:  Please use our request a quote option.
  • I want to get an update on the status of a complaint I already filed:  Please use our BBB locator to find the contact information of the BBB processing your complaint.  Complaints are handled by the BBB serving the region where the business is located.
  • I want to research a business:  Please use our search feauture to find reviews on businesses throughout US and Canada. 




Can't find your question on this list?  We are happy to help.  Please call us at (318) 797-1330 with any concern not addressed here.


Shreveport Office                           Texarkana Office
Phone: (318) 797-1330                  Phone: (903) 793-4565
Fax: (318) 797-1380

Alexandria Office
Phone: (318) 473-4494
Fax: (318) 473-8906

SHREVEPORT:

Andrew Fisher
President/CEO 
318-797-1330 ext. 101
president@shreveport.bbb.org 

R.C. Hill
Exec. Vice President/Director of Sales
318-797-1330 ext. 107

Robin Guenard
Vice-President/Director of Operations 
318-797-1330 ext. 100 
operations@shreveport.bbb.org 

Pat Offutt
Office Manager/Membership Consultant/Arbitrations
318-797-1330 ext. 104
info@shreveport.bbb.org

Dawn Lafferty
Consumer Consultant/Dispute Resolution/Social Media
318-797-1330 ext. 106
helpdesk@shreveport.bbb.org

Jane Sears
Consumer Consultant/Ad Review/Investigations
318-797-1330 ext. 102
consumer@shreveport.bbb.org


ALEXANDRIA:

Ellis Isom
Office Manager/Executive Field Representative 
318-473-4494

Debbie Gueringer
Consumer Consultant
318-473-4494
dgueringer@alexandria.bbb.org 


TEXARKANA:

Bob Davis
Executive Field Representative
903-793-4565